Customer service of the day award: Chartbeat

Today Chartbeat had some login problems. None of our producers or editors could log in. Our Google TV that usually displays realtime stats for the newsroom was blank. And we weren’t alone at The Seattle Times, as evidenced by mass freakout on Twitter. But Chartbeat pulled through… and also bought beer for The Seattle Times. See tweets below. Continue reading

California Supreme Court rejects noncompete clauses

Aside

California Supreme Court rejects noncompete clauses. This is old news but I discovered it today from a lab technician in Santa Barbara. I’ve signed a few noncompete agreements in my day, and apparently they’re void here in California. “Californians have the right to move from one company to another or start their own business and can’t be prohibited by their employer from working for a competitor in their next job.”

How I lost my WordPress virginity

I started to write this post for the Carnival of Fail about CoPress. But I realized that the CoPress story wasn’t really mine to tell (passing the mic to Bachhuber) and didn’t end up writing a Carnival of Fail post. However, the interesting narrative that came out of my unfinished post is the story of my first WordPress installation and my introduction to a group of people who have shaped my life in ways unimaginable. I don’t have any friends left from my college experience except — and probably because of — the CoPress crew. So here’s my underwhelming story about losing my WordPress virginity (Spittle and Nacin might be interested, in the very least). Continue reading

What was important in my life during mid-2009

I haven’t used Google Tasks since the summer of 2009. I opened up my task list today to start using it again and was amused at what tasks still exist there. I won’t explain any of these things. My favorites are the hexcodes and “Figure out Publish2.”

Weight lifting progress report

It’s been exactly two months since I started the StrongLifts 5×5 weight training program. The progress report so far (weight includes the weight of the 35lb bar):

  • Squats: 52.5 lbs
  • Bench press: 50 lbs
  • Overhead press: 40 lbs
  • Deadlifts: 65 lbs
  • Barbell rows: 37.5

Not much, but it’s progress. When I first started, I couldn’t even lift the bar for more than a few reps per set. I’ve been steadily increasing by amounts of 1.25 lbs. And I feel better than ever.

2011 Resolutions: Live and be happy

Ah, the smell of 2011 is in the air. As I walked through the Mission in San Francisco this morning, confetti, horns and goofy New Year’s garb lined the deserted streets.

Last year, I set ten resolutions for myself. Read them below and see if you spot the same trend that I did as I reflected upon them in the Mission.

  1. Blog regularly – I semi-accomplished this.
  2. Become a better task manager –  Although I feel like I did accomplish this, there was no tool that I used or structure to the task management. I simply got better at how to use my time.
  3. Stop being an anti-social freak – Definitely accomplished this one, eight months into the year.
  4. Read more books – Fail.
  5. Go to more conferences – 2010 was a year of BCNI Philly, ONA 2010 and dozens of meetups.
  6. Build a WordPress theme from scratch - Not quite. But I have build quite a few child themes since Twenty Ten launched.
  7. Master PHP and start on Django – Fail.
  8. Pitch a story using spot.us – Fail. But I will proudly say that I donated to seven Spot.us stories in 2010
  9. Stay married to my career – I accomplished this, regrettingly. I overkilled and burned myself out.
  10. Learn how to cook (well) – Fail. Although I cooked more in 2010 than any other year of my life, I still wouldn’t say I cook “well.”

All of my resolutions last year were about doing more. Blog more, cook more, read more, etc. And that sets the tone of the year I had in 2010. I worked too much. I burned myself out. I took on too many projects and felt continually disappointed in myself for not doing enough.

So this year I’m doing something new: less.  Continue reading

One of those days

I don’t usually get personal and sentimental on my blog, but today I’m feeling exceptionally poetic. Maybe it’s the rain or the holidays or the fact that I only slept four hours last night. Maybe it’s because the year is drawing to a close.

It’s one of those days that I want to freeze and put in a box to remember for the rest of my life.

I’m listening to Bing Crosby’s rendition of Silver Bells. Drinking coffee mixed with soy nog. The only light in my room comes from the three monitors on my desk and the gloomy pseudo-light leaking through the thick layer of clouds above. Continue reading

The stuff I put on my face

After a personal IM conversation with my good friend Greg Linch, in which we were talking about keeping track of our personal data, I started thinking about what kinds of substances I’m putting into and on my body in my day-to-day routine. Then I realized that, just in putting on my face every morning, my routine creams and lotions are ridiculous. I shocked myself after listing them out. I put a lot of crap on my face every day. Continue reading

Things I’m thankful for this year

ONA10 Conference


This year was my second year attending the Online News Association conference. Last year was San Francisco. I didn’t know very many people. It was the first time I met Greg Linch, Daniel Bachhuber, Ryan Sholin, Jay Rosen, Scott Karp, Emily Ingram, Jessica Estepa, McKenna Ewen and countless others in person. This year’s conference was like a huge reunion, plus an introduction to dozens and dozens and dozens of people that I’d known from Twitter for years. I met amazing people and learned a lot.

Words cannot convey how at home I feel at conferences when I’m surrounded by my people– my journalism family.

Veganism

I try not to be too preachy about it (although it happens sometimes), but I went vegan two months ago. Yes, that means two months without meat, dairy, honey– anything that comes from animals. The decision was just a month-long personal experiment, but I can’t go back now. I feel physically better and more energetic. My skin and hair feel healthier. Unlike diets that always make me feel deprived and cheated, veganism empowers me and makes me feel good. I’m going to stick with it for life. Continue reading

I’m not in a newsroom, but I’m still a journalist doing multimedia

Today I published a piece at 10,000 Words about applying multimedia skills to non-multimedia jobs.

Now, some background.

I have been brainstorming topics for potential 10,000 Words posts and I hit somewhat of a roadblock because I couldn’t get past the thought of, “Hey, I’m not a multimedia journalist. Will people take me seriously?” (It’s a dilemma I’ve struggled with before.) Continue reading

Don’t pull all nighters, say 37signals founders

I have a bad habit of not sleeping. Anyone who has ever worked on anything with me knows this.

That ends today thanks to Jason Fried and David Heinemeier. We’ll get to that in a sec.

But first, some background.

I used to pull nighters out of necessity. In college, I took 20 units every 10 weeks, worked as the online editor of the Mustang Daily, a 20 hour/week job as a graphic designer, interspersed with side projects like interning for CICM, contract designing with Spot.Us, freelancing for Stomping Ground Media, blah blah blah, etc. etc. Moving on.

My point: I would not have survived had I not pulled a few all nighters a week. (Caveat: for me, survival means being above average, better than mediocre. It means getting As, not Cs. But that’s besides the point).

Once you make a habit of that kind of workflow it’s hard to break. And I’ve figured out why: Sleeping now feels like slacking. Getting a full night’s sleep feels like I’m missing out on valuable work hours.

Fast forward

I’ve now been a college graduate for 168 days (that’s almost 6 months, sheesh). I’m no longer juggling six different things. I’m pouring my heart and soul into one job. I have no reason — aside from the occasional startup craziness — to pull multiple all nighters a week.

So why do I continue to do it? Out of habit. After years of bad sleeping patterns, I know I can squeeze at least 5-6 more hours of productive time out of my day, why waste it sleeping? I know my body can handle it.

But that’s an extremely naive viewpoint. Less sleep isn’t more productive. I know it’s obvious, but like a drug addict or something, I’ve been trying to convince myself that I am still productive (despite cautionary tales and interventions from colleagues and friends).

Enter: Jason Fried and his damn compelling logic

I’ve been listening to Rework, the book by 37Signals’ founders. (I’m listening to the book on audio to maximize productivity. Actually reading the book would not allow for multitasking. Maybe that ‘s the next bad habit to break).

The authors basically made me feel like a complete dumbass for ever pulling an all nighter post college. And they’re totally right. I’ve been enlightened. In summary:

  • Quitting isn’t failing. If a task takes you longer than expected (thus forcing you to convince yourself its worth staying up all night), walk away before you waste more time.
  • You’re not a better employee if you work 10x as long; you’re more valuable if you use your creativity to come up with solutions that require 1/10 of the effort. You can’t come up with those kinds of solutions if you haven’t slept.
  • “People develop a masochistic sense of honor about sleep deprivation.” Guilty!
  • Our culture celebrates workaholics, but we shouldn’t. Workaholics try to “fix problems by throwing sheer hours at them.”
  • This part hurt most: “They try to make up for intellectual laziness with brute force. This results in inelegant solutions.”
  • “Working more doesn’t mean you care more or get more done, it just means you work more.”
  • If all you do is work, you’re not going to have sound judgements. Your values and decision making wind up skewed. You are no longer able to tell what’s worth the effort and what’s not.

So, I’m done being a hero. I’m going to start being more creative about how I can accomplish tasks efficiently. I’ll probably still pull all nighters when necessary, but no longer as a bad habit.

If you see me tweeting at 4 a.m. PST, feel free to call me out. And buy this book now, I insist.

Reflecting on my college experience

I’ve been a college graduate for exactly 90 days now.

Looking back, there are some words of wisdom I can pass on to current or soon-to-be college students.

You don’t need to do the full four years for the full “college” experience

Up to this point, I’ve kept fairly quiet about how fast I finished college. But now I’m going to be completely transparent about it.

I wouldn’t necessarily say I rushed through college, but I did graduate with a bachelor’s from a four-year university in just a little more than two years. It’d be better described as “finishing college at an accelerated rate.”

Upon learning about my early graduation, one professor even told me I was being selfish: “We let you into this program because you’re extremely talented, you come in and take our classes, then leave without even taking the time to give back?” was how the conversation went, to be exact. Some of my friends at four-year universities have given me a hard time about it too: “But, did you really experience college?” they’ve asked.

Yes.

For me, college wasn’t about making friends or majoring in a bunch of subjects I’ll never use, or joining tons of clubs. College was about developing a stronger work ethic and testing the limits of my personal ambition.

Although I didn’t take the traditional four years to graduate, I feel like I have the wisdom, maturity and experience that a four-year education would have provided. (I’ve never been one for traditions, anyway).

College isn’t about how much time you spend there. College isn’t about how many classes you take; it’s not about your GPA. In fact, I’d say that such standardized measurements actually detract from the college experience.

College is about finding yourself and learning what path you want to take. It takes some people six years. It takes most people four years. It took me two and I don’t regret a second of it.

How and why did I graduate so early?

I’ve always been a workaholic. I took full loads every summer, 20+ units a quarter, plus passed every AP test I took in high school (which gave me a full year’s worth of lower division credit when I got to college). I entered college with sophomore standing.

I always knew I’d be able to graduate a full year early. It wasn’t until the beginning of my second year when I was mapping it all out that I figured out that summer school plus one extra class each quarter could result in a nearly two-year-early graduation. So, there’s a tip: plan ahead.

Now, for the “why,” which is a little harder to pinpoint.

Part of it was financial. Taking 20 units costs the same as taking 16. You do that for three quarters straight and it’s like getting a quarter free. I also paid for my entire college education, making the financial incentive more appealing than if I had loans or if my parents were paying. On top of that, I knew that tuition and fees would continue to rise the longer I stayed in it.

But, quite honestly, college just wasn’t fulfilling.

This gets into a deeper conversation about what the true value of standardized education is in the Google era (a topic growing in popularity these days). How valuable is my education when 80% of my studying consisted of Googling terms, writing the Wikipedia answer onto a notecard, and burning it into my short term memory?

The most valuable class I took in my time at Cal Poly was an entrepreneurship class that had no tests and no textbooks. Taught by the brilliant entrepreneur/investor/consultant Jon York, the class was a series of real-world case studies followed by discussion. Jon didn’t lecture. At the start of every class, we moved our desks out of row formation and into a huge circle. He stood in the middle as a moderator and note-taker for our ideas. We watched YouTube videos of people like Guy Kawasaki. Jon brought in former students who work at start-ups and we interrogated them. We worked in teams to create business plans and pitched decks to the class.

As I packed up my things to move to LA, there were three trashbags of worthless papers and notes. But my binder of case studies from Jon York’s class still sits on the shelf of the desk in my LA apartment. I open it often.

The purpose of this tangent is to convey that traditional education is broken. I was lucky to get one of the last spots in Jon’s class. But aside from this one class, every other course was a test of how fast I could Google keywords from a study guide, how much coffee I could consume in one night, and how well I could memorize what I’d just Googled. Where’s the value?

I’m glad I experienced college the way I did

There are benefits to graduating college early. First of all, I got through with the standardized education bullcrap so that I could pursue what I truly care about. Although I was great student in college, as I mentioned above, it was never a truly fulfilling experience for me. Homework was busy work, lectures were ineffective, textbooks were a waste of money. So I took on as much as I could to make it more challenging, fast-paced and stimulating. I worked at the Mustang Daily starting the first day of my freshman year and didn’t stop until the end of the last quarter. I did freelance web design all of college, worked as a graphic designer for the university and served as the creative director for CoPress.

If you decide that college is the route for you, I encourage you to do the same thing. College will only be valuable if you can take on outside projects that keep you interested and intellectually stimulated.

I took on the design job because I knew there was a chance journalism wouldn’t work out for me in the long run. Instead of getting a second major or minoring in design (which would mean taking ridiculous classes about ink and printing that I couldn’t care less about), I took on a job that would challenge my creative abilities, teach me new skills, and still give me the experience for a backup job post-college.

I got lucky and made the right connections and those skills have come in handy. Now I’m a product designer at a journalism company, which is a win-win — and a good use of the skills I taught myself outside of college.

The point: find a passion and work toward it, college or not

What’s a college degree worth, anyway? After all, as my colleague Daniel Bachhuber (a college droupout) cleverly noted in a tweet recently, Orville Wright never had a pilot’s license. A piece of paper that confirms your ability to complete a set of standardized objectives is not the key to success. College is only a valuable asset if you make it valuable. And simply sitting through lectures is not the way to capture value.

Although I don’t believe that the current educational system is sufficient for the data era, I do think it’s one of the best ways for you to learn about the path you want to take. If you approach college the right way and take advantage of opportunities outside of textbooks and classes, college can be a time for experimenting with your passions and finding which one suits you best. I encourage you to use your time in college wisely, figure out who you are, then get the hell out of there and start changing the world.

Interested in a Fourth of July barcamp in LA?

When I wrote on the BCNI Philly Facebook wall tonight, I admitted the “high” I get from being around journogeeks. I’ve tweeted about it before multiple times.

Some of the happiest memories I have in recent months include ONA in San FranciscoACP in Austin, and the CoPress meetup in Philly. When I am surrounded by smart people to whom I can relate, I am happy. I am in my element. I belong. So…

The idea

This summer I turn 21 and I’ve been trying to figure out how to celebrate. I haven’t had a real birthday “party ” since I turned 13. Why not spoil myself?

I’m seriously considering hosting a two-day barcamp in Los Angeles the weekend before my birthday (July 2-4). Most people are already more inclined to travel that weekend for Independence Day. Why not come to sunny California, talk tech/news, then go watch Fireworks?

If I start promoting it now, I could get some of my favorite people out here to celebrate — and the best part, they’d get something valuable out of it.

So what do you think? Is it something you’d be interested in? Or am I crazy? Give me feedback!

Lauren's New Year's Resolutions 2010

Yes, it’s that time of year again. Unlike prior years when I’ve set New Year’s resolutions, this year is the start of many new things in my life. As of three weeks ago, I’m a college graduate. On Christmas I moved to LA to start a new life and career. So these are my resolutions. Feel free to steal a few of them.

1. Blog regularly: I haven’t blogged properly for about a year now. I took the CICM internship this time last year so I shifted my blogging habits there. Immediately after the termination of that internship, I began blogging for CoPress (and still do so today). You can find more of my journalism-related posts there, but for more casual, personal blog posts, the goal is to post something here at least once a week.

2. Become a better task manager: I’m taking on a lot of projects these days. I soon plan to launch a new site for my hometown radio station, KTIP. I’m finishing up freelance work for Spot.Us and Cal Poly University Housing. Now that I’m graduated, I’m doing work for CoPress and I’m full time at Publish2. I recently started using Remember the Milk to help myself stay organized, but if you know of any better tools, throw ‘em in the comments.

3. Stop being an anti-social freak. Anyone who knows me in real life (i.e. people who didn’t meet me through Twitter), knows that me + social = fail. It could be because I’m a workaholic, but I’m also partially a workaholic to avoid being social. Since I’ll be rooming with the lovely Vanessa Bezic and living in a cultural hub of the country, Los Angeles, I plan to take advantage of the city and network myself silly. I got a good start last night by kicking off the new year at Noel Baron‘s home.

4. Read more books. This one is self explanatory. I want to start with the classics that I never read in high school or college (starting with Crime and Punishment and Great Expectations). Then I’ll move on to this list (stolen from Jane Lehr’s women and gender studies class).

5. Go to more conferences. I rarely went to journalism conferences because (1) I couldn’t afford it and (2) I couldn’t afford to miss class. Now that I’m a graduate with a job, both of those factors are eliminated. I’m also working with organizations that have team members spread across the country, so meeting with them in person whenever I can is important.

6. Build a WordPress theme from scratch. I’m perfectly capable of doing this. I just haven’t. Don’t ask why. Perhaps time and reason were the restraints. Now I’m giving myself the time, which is reason enough.

7. Master PHP and start on Django. Working at CoPress (and now with Publish2), my role has always been to design something pretty in Photoshop, then hand it off to the boys for execution. After reading Megan Taylor’s list of hacker-journalists (comprised entirely of men), I have a goal of being able to add “developer” to my Twitter bio in addition to designer and journalist.

8. Pitch a story using Spot.Us. I’m not working as reporter in the trenches for my first post-graduate job. As a result, I don’t want to lose touch with my reporting roots. Now that I’m living in LA where Spot.Us opened its second branch, I intend to get to know the issues in this area and use the site to pitch and report as a freelancer and publish it on my own.

9. Stay married to my career. I was pretty good at this in college, but post-college, I’m ready to really dive into the work I’m doing.

10. Learn how to cook (well). In college I lived off of salads, sandwiches and ramen out of practicality. Now it’s time to finally eat well to keep up energy levels required to follow through with the rest of this list. The goal is to master one dish a week. Over ambitious? Perhaps.

That’s all. Peace. Happy 2010.

Value doesn't always mean profit for news

I was listening to Biz Stone (a founder of Twitter) talk on the Colbert Report about the fact their social network has no business model yet. He made an interesting point that totally made a light bulb go off in my head: there is a difference between value and profit.

Right now Twitter is building value, the profit will come later.

What are your thoughts on this? Shouldn’t there be at least some plan for profit, no matter how valuable your product is?

That’s the issue with newspapers right now. The product is valuable, but online, you can’t make money off it. The value doesn’t necessarily guarantee profit. 

Does that mean news online isn’t valuable? Or maybe we’re just looking for profit in the wrong places. Thoughts?

Holiday shopping list for journalism geeks

Holidays are just around the corner– do you know what you’re getting newspaper colleagues? Here are a few gift ideas for your friends, co-workers or yourself (why not?).


Price Range: $5-$15

Leather steno notepad holder
For the “professional” journalist. It always feels good going into an interview with a classy holder for your steno pad.
$10.86 on Amazon

23-in-1 card reader
For every camera and gadget you could imagine: Compact Flash CF I, CF II, CF Ultra II / MicroDrive / Smart Media Card / xD / Secure Digital: SD, SDHC, SD Ultra, miniSD (with adapter), microSD/TransFlash (with adapter) / Multimedia Card: MMC I, MMC II, RS-MMC, HS-MMC / Memory Stick: MS, MS Pro, MS Duo, MS Pro Duo, MS MG, MS MG Pro, MS MG Duo, MS MG Pro Duo
$9.99 on Eforcity


Price Range $15-$40

Fun journalism t-shirts (proceeds go toward 10,000  Words)
“Original tees for techies, geeks, journalists, font whores and more.” And you can order them as hoodies too for the winter season.
Prices vary on 10,000 Words Store (Zazzle)


Price Range $40-$80

OLYMPUS WS-110 USB Interface 256 MB Digital Voice Recorder
Slip it in your pocket or purse and be ready to report any time.
$59.99 on Newegg

Soundslides

Every journalist should have a version of Sounslides on his/her laptop for quick and easy audio slideshows. (If you’re feeling really generous, you can get Sounslides Plus for $30 more)

$39.95-$69.95 at Soundslides.com


Price Range $80+ (For the big spenders)

Flip video
This convenient little contraption records up to 60 minutes of video and can fit in your back pocket. Quality is surely lacking, but it’s nice to have, just in case.

$98.82 on Ritz Camera

Livescribe 2GB Pulse Smartpen
Although they might be better off with a standard audio recorder and a 75 cent pen, your journalist friend will have fun (and look geeky) with the Licescribe Smartpen.

  • Record and link audio to what you write
  • Listen to your recordings by tapping on what you wrote
  • Search and share your notes and recordings from your computer

$199.95 on Amazon

Rode Podcaster (USB Microphone)
One of the best podcasting microphones around.
$229.00 on B&H

Have any more suggestions? Share your thoughts in the comments and I’ll add them to the post.

Random flickr things

Web engineer John Allspaw from photo-sharing Web site Flickr gave a seminar at Cal Poly Tuesday that was mostly focused on capacity planning. While most of the technical stuff went over my head, a few interesting/funny moments from the evening:

  • Robocop on a unicorn: Yes, an entire Flickr set. He opened the presentation by showing it to us
  • “They have more servers than God.” -About Facebook
  • Normal growth at Flickr in the past year:
    - 4x increase in photo requests/second
    - 2.2x increase in uploads/day
    - 3x increase in database queries
  • The largest average peak is 3,500 photos uploaded per minute
  • Weekly spike in uploads every Sunday night
  • Weekly spike in traffic every Monday morning

Also, I answered a trivia question correctly (How many members does Flickr have? I said 30 million, it was 33 million) so I won a free premium account.